Front Office Manager

We are looking for an office manager to manage our reception area. You will act as the 'face' of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls and guests services. As the office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate is organized, can multi-task, and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

• Ensure front desk is tidy and has all necessary items, such as promotional materials.
• Facilitate communication between the front office and the back shop.
• Complete builder waivers upon request.
• Contact customers regarding payment.
• Monitor and respond to company emails.
• Keep updated records of office expenses and cost.

Requirements

• Proven work experience as an office manager or Reception manager
• Hands on experience with office machines (e.g. fax machines and printers)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification is a plus