Field Service Technician

We are looking for a knowledgeable and experienced window and door service technician who can independently troubleshoot service concerns and initiate repair. Likewise, this position offers the career path to become a Quality Control personnel for the territory. Those who apply should have exceptional in-home customer service skills and the ability to present the company well.

Service Technician Responsibilities

• Perform initial inspection and repair any identified issues while on-site; or implement a solution plan if needed.
• Assess and report any quality issues in reference to the installation process.
• Produce timely and detailed service reports.
• Check and update field automation systems and databases.
• Adhere to company procedures and protocols.
• Be a team player willing to help installation crews and warehouse as needed.

Requirements

• MUST have Service Technician and/or installation experience with windows and doors .
• Maintains the highest level of customer service and professional attitude.
• Detail oriented.
• Quality and precision focused.
• Dependable and hardworking.
• Bilingual in English/Spanish is a plus!

If you can perform all on-site activities in relation to installation, repair, management, and maintenance of projects, you are highly encouraged to apply!

Benefits

• 401(k) matching
• Dental Insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Qualification

High School or equivalent