Field Service Engineer Instructor- Semiconductor

MSR-FSR is seeking a dedicated and knowledgeable Technical Training Instructor to join our dynamic team. In this pivotal role, you will have the opportunity to shape the skill sets of our workforce and enhance operational efficiency through high-quality training programs. As a Technical Training Instructor, you will design, develop, and deliver engaging training materials that are tailored to meet the needs of our diverse employee base. You will facilitate both classroom training and hands-on workshops, ensuring that participants grasp complex technical concepts with ease. Collaborating with various departments, you will identify skill gaps and deliver targeted training solutions that boost productivity and performance. Your role will involve assessing the effectiveness of training programs and making necessary adjustments to improve outcomes. You will also be responsible for maintaining training records and certifications, ensuring compliance with industry standards. This is an exciting opportunity to contribute to the growth and success of our team while fostering an environment of continuous learning and development. A passion for teaching and a solid technical background are essential for making a significant impact in our organization.

• Design, develop, and implement technical training programs for employees.
• Facilitate classroom sessions and hands-on workshops to enhance learning.
• Assess the training needs of employees and tailor programs accordingly.
• Evaluate the effectiveness of training initiatives and provide feedback for improvements.
• Maintain accurate records of training attendance, completion, and certifications.
• Collaborate with subject matter experts to ensure training material is relevant and up-to-date.
• Stay updated on industry trends and advancements to incorporate best practices into training.
• Provide ongoing support and mentorship to participants following training completion.

Requirements

• Bachelor's degree in a relevant field or equivalent experience.
• Proven experience in technical training or instructional design.
• Strong understanding of technical concepts and processes related to our industry.
• Excellent presentation and communication skills.
• Ability to engage and motivate learners with diverse backgrounds.
• Familiarity with e-learning platforms and instructional technology.
• Strong organizational skills and attention to detail.

COMPETENCIES:

Adaptability Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Business Acumen Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Cost Consciousness Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Dependability Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Diversity Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Initiative Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Interpersonal Skills Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Leadership Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Motivation Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Oral Communication Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Organizational Support Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Planning/Organizing Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Problem Solving Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Promotes a cooperative Safety Team environment culture of mutual support.

Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Technical Skills Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Written Communication Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Occasionally(less than 1/3 of the job)

Frequently(1/3 to 2/3 of the job)

Continually(more than 2/3 of the job)

• Frequently required to stand.
• Frequently required to sit.
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to work in confined spaces.
• Frequently required to walk- up to 2 miles per day.
• Continually required to talk or hear.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.

• Occasionally work near moving mechanical parts
• Occasionally work around fumes, airborne particles, or toxic chemicals
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and /or move more than 20 pounds.
• Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401K
• Life Insurance
• Flexible Spending Accounts (FSA)
• Disability Insurance
• Paid Time Off
• Training & Development