Job Description
Job description
Key Responsibilities:
- Maintenance & Calibration:
- Perform regular maintenance and calibration of Gas detectors, analyzers, and other test & measuring instruments.
- Troubleshoot and repair faulty instruments to ensure optimal performance.
- Prepare calibration certificates and maintain service records.
- Installation & Commissioning:
- Install and commission field instruments and associated control systems at client locations.
- Ensure proper system integration with existing control systems.
- Conduct system testing and verification to ensure instruments are operating according to designated specifications.
- Spare Sales & Service Enquiries:
- Handle customer inquiries related to spares, technical support, and service requirements.
- Identify, recommend, and supply spares required by clients, ensuring correct specifications.
- Process orders and ensure timely delivery of requested spares.
- Quotation Preparation:
- Prepare and submit accurate and competitive quotations for services and spares, ensuring clarity and alignment with customer requirements.
- Collaborate with the sales & projects team to provide pricing and support for project bids.
- Client Interaction & Follow-up:
- Maintain continuous communication with clients to provide service updates, technical support, and ensure satisfaction.
- Follow up on service-related requests and ensure timely resolution of issues.
- Build and maintain strong relationships with clients for future service opportunities and projects.
- Documentation:
- Maintain comprehensive records of all service activities, including maintenance logs, calibration data, quotations, and client correspondence.
- Ensure proper documentation for compliance with Industry / ISO standards and regulations.
Requirements
- Strong communication and interpersonal skills.
- Ability to work independently under minimal supervision.
- Excellent problem-solving and analytical abilities.
- Strong organizational and time management skills.
- Ability to work in various environments including industrial sites, outdoor conditions, and confined spaces.
- Knowledge of industry standards.
- Familiarity with calibration tools and software.
Benefits
- Health insurance
- Leave encashment
- Provident Fund
Qualification
Bachelor's Degree
Key skill Required
- Sales
- Calibration
- Communication
- Compliance
- Comprehensive
- Documentation
- Field Instruments
- Health Insurance
- Industry Standards
- Installation
- Insurance
- Integration
- Interpersonal Skills
- ISO Standards
- Maintenance
- Management
- Minimal Supervision
- Proper Documentation
- Supervision
- System Integration
- System Testing
- Time Management
- Timely Delivery
- Work Independently
