Field Instrument Service Engineer

Key Responsibilities:

• Maintenance & Calibration:
• Perform regular maintenance and calibration of Gas detectors, analyzers, and other test & measuring instruments.
• Troubleshoot and repair faulty instruments to ensure optimal performance.
• Prepare calibration certificates and maintain service records.
• Installation & Commissioning:
• Install and commission field instruments and associated control systems at client locations.
• Ensure proper system integration with existing control systems.
• Conduct system testing and verification to ensure instruments are operating according to designated specifications.
• Spare Sales & Service Enquiries:
• Handle customer inquiries related to spares, technical support, and service requirements.
• Identify, recommend, and supply spares required by clients, ensuring correct specifications.
• Process orders and ensure timely delivery of requested spares.
• Quotation Preparation:
• Prepare and submit accurate and competitive quotations for services and spares, ensuring clarity and alignment with customer requirements.
• Collaborate with the sales & projects team to provide pricing and support for project bids.
• Client Interaction & Follow-up:
• Maintain continuous communication with clients to provide service updates, technical support, and ensure satisfaction.
• Follow up on service-related requests and ensure timely resolution of issues.
• Build and maintain strong relationships with clients for future service opportunities and projects.
• Documentation:
• Maintain comprehensive records of all service activities, including maintenance logs, calibration data, quotations, and client correspondence.
• Ensure proper documentation for compliance with Industry / ISO standards and regulations.

Requirements

• Strong communication and interpersonal skills.

• Ability to work independently under minimal supervision.

• Excellent problem-solving and analytical abilities.

• Strong organizational and time management skills.
• Ability to work in various environments including industrial sites, outdoor conditions, and confined spaces.
• Knowledge of industry standards.
• Familiarity with calibration tools and software.

Benefits

• Health insurance
• Leave encashment
• Provident Fund

Qualification

Bachelor's Degree