Enterprise Account Manager

At Soul Machines, we're pioneering a new era of humanized AI experiences, helping users achieve their personal goals with our revolutionary AI Assistants.

We empower users to become their best selves through interactive AI interfaces that coach and support them in a humanized, engaging way. Our AI Assistants offer personalized feedback in real-time, helping users prep for interviews, practice languages, or rehearse presentationsall in a pressure-free environment.

Join us to be part of a team that's shaping the future of AI technology and making a real difference in people's lives.

We are seeking a highly motivated and experienced Enterprise Account Manager to join our CX/Product team. In this critical role, you will be the primary point of contact for our top-tier enterprise customers. Your responsibilities will include managing customer relationships, driving customer satisfaction, and ensuring the successful adoption of our software solutions.

Requirements

• Proven experience in a customer-facing role, preferably in a SaaS or technology company.
• Strong technical aptitude and ability to understand complex technical concepts.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong project management and organizational skills.
• Ability to build strong relationships and influence key decision-makers.
• A passion for customer success and a dedication to delivering exceptional customer experiences.

Benefits

• Flexible working arrangements
• Work from home