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Employee Experience Concierge

Albuquerque, NM, USA

299 Days ago

Job Description


About Circles Culture:
The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development, empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.


Position Overview:

Circles is looking for an Employee Experience Coordinator who loves working with people! This role is perfect for you if you are outgoing and have a passion for providing the highest level of service.

On a typical day you will host a morning workshop on managing stress in the workplace, meet with local vendors to discuss an upcoming holiday event, welcome VIP's and give them an overview of our services and host a cross-site webinar helping to promote virtual and digital programs and wind down the day hosting a team outing to a local farmers market to get fresh ideas on eating healthy and local!

This is a full-time, 100% on-site position with a schedule of Monday through Friday from 8:30am to 5:00pm

Compensation for this role is $21.00 to $24.00 per hour

Who you are:

  • Confident and outgoing
  • Great at building meaningful relationships comes naturally to you
  • Comfortable with computers and technology
  • Excellent listening and conversational skills
  • Professional communicator
  • Tech savvy
  • Engaging

Requirements

  • Manage and prioritize multiple tasks daily
  • Ability to meet/exceed productivity and quality standards
  • Excellent written and oral communication skills
  • Ability to adhere to schedule
  • Ability to flex schedule to meet business needs
  • Active listening
  • Desire for continuous learning and improvement
  • Flexibility to adapt to changing tasks/priorities
  • Education/ Certification:
  • 2 years of customer service experience; prior front desk, concierge, or other hospitality experience preferred
  • Knowledge of MS office, Microsoft Word, Internet searching, and keyboarding
  • Strong verbal and written communication and organizational skills as well as the proven ability to provide quality service in a fast-paced environment
  • Must have reliable transportation
  • High school diploma or GED required

Benefits

  • Medical, dental, vision Insurance starting the first day of the month after hire
  • Long term and short-term disability insurance paid for by Circles
  • 401k with match
  • Life insurance paid for by Circles
  • Up to 15 days of PTO your first year
  • Paid holidays
  • Access to discount programs
  • 30 day paid sabbatical
  • HSA/FSA account eligibility
  • Access to Employee Assistance Program

Qualification

High School or equivalent

Key Skills Required

Customer ServiceMS OfficeActive listeningCommunicationDevelopmentDisability InsuranceHospitalityInclusiveInsuranceInternetKeyboardingLearningLife InsuranceMicrosoft WordOrganizational SkillsProductivityProven AbilityQuality StandardsShort-Term DisabilityTransportationVision InsuranceWritten Communication

Job Overview


Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Entry level

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company about us:

At Circles, we understand the importance of work-life balance and its impact on both employees and organizations. Through our innovative programs and services, we help companies create a positive work environment that promotes productivity, retention, and loyalty among employees.

Our services are designed to serve three main sectors: employers, hospitals, and...

Company Name: Circles

Recruiting People: HR Department

Website: https://circles.com/

Headquarter: Waltham, Massachusetts, USA 02451

Company Size: 51-200 Employees

Location

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