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E-commerce Sales Support

United States

417 Days ago

Job Description


The House of Mercier is excited to announce an opening for an E-commerce Sales Support position that allows you to work remotely. This role is perfect for individuals who are organized, detail-oriented, and eager to support our sales team in delivering a remarkable online shopping experience. As an E-commerce Sales Support Specialist, you will assist with order processing, customer communications, and inventory management, playing a vital role in the success of our e-commerce operations. If you thrive in a dynamic environment and have a passion for retail, this job is for you!


Responsibilities
  • Assist in processing customer orders, ensuring accuracy and timeliness.
  • Respond to customer inquiries via email and other communication channels with professionalism and courtesy.
  • Coordinate with the sales team to manage inventory levels and product listings on our e-commerce platform.
  • Maintain accurate records of customer interactions and sales data.
  • Help resolve client issues related to orders, returns, and exchanges promptly.
  • Contribute to the development and implementation of process improvements within the sales support team.
  • Participate in team meetings and training to stay updated on product offerings and best practices.

Requirements

  • No specific prior experience required; a certain level of enthusiasm and willingness to learn is essential.
  • Strong written and verbal communication skills.
  • Basic computer skills and proficiency in using online tools and platforms.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and manage time effectively in a remote environment.
  • Positive attitude and a collaborative spirit.
  • Interest in the retail industry and e-commerce is a plus.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Wellness Resources
  • Stock Option Plan
  • Great Salary
  • Other Perks

Qualification

High School or equivalent

Key Skills Required

SalesBasic computerAttention to DetailCommunicationDevelopmentDynamic EnvironmentE-commerceImplementationInsuranceInventory ManagementLife InsuranceManagementOrder ProcessingOrganizational SkillsPositive AttitudeProduct OfferingsProfessionalismRetailSales DataSales SupportTimelinessTrainingVerbal CommunicationWork IndependentlyWritten and Verbal Communication

Job Overview


Job Function: Sales / Marketing and Advertising

Job Type: Full Time

Workplace Type: Remote

Experience Level: Entry level

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company Name: The House Of Mercier

Recruiting People: HR Department

Website: http://www.thehouseofmercier.com

Location

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