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Dispatcher

Dallas, TX, USA

86 Days ago

Job Description


Join a fast-growing team where customer service, teamwork, and fun come first! We're expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless.

What You'll Do?
  • Receive and dispatch service installation orders?
  • Coordinate with field teams, technicians, and subcontractors?
  • Resolve customer inquiries and escalated issues?
  • Schedule and prioritize jobs based on urgency, skills, and location?
  • Maintain accurate logs, records, and communications?
  • Support smooth operations and handle multiple tasks efficiently?
What We're Looking For?
  • Excellent communicator (oral and written)?
  • Strong multitasking and time management skills?
  • Calm under pressure with sound decision-making abilities?
  • Proficient in basic computer use and data entry?
  • High School diploma or equivalent?
  • Open availability (Mon?Fri, 6 AM?9 PM & rotating Sat, 8 AM?5 PM)?
  • Willingness to work overtime as needed?
Requirements
  • Excellent communication and interpersonal skills
  • Experience with basic computer skills and data entry
  • Proficient communication skills (oral and written)
  • Outstanding organizational and multi-tasking abilities
  • Sound judgment and critical thinking
  • Ability to work well under pressure
  • High School diploma or equivalent
  • Candidates must have?open availability?to work shifts scheduled between?6:00 AM and 9:00 PM, Monday through Friday, as well as?8:00 AM to 5:00 PM on rotating Saturdays. Flexibility to cover varying shift times is essential to meet operational needs.
  • Ability to work overtime as needed

Benefits Why Join Us??

  • Bi-weekly pay + overtime opportunities?
  • Paid Time Off (PTO)?
  • Advancement opportunities?
  • Casual dress & comfortable office environment?
  • Discretionary bonuses & incentives?
  • We're a small, tight-knit company that believes in working hard and making it fun. If you?re flexible, reliable, and thrive in a fast-paced environment, we'd love to hear from you!?

Job Overview


Job Function: Courier / Logistics and Supply Chain

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company Name: Same Day Water Heaters

Recruiting People: HR Department

Website: http://www.samedaywaterheaters.com

Location

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