Director of Operations

Are you a high-level operator in the lending space who understands how to scale Non-QM and commercial lending platforms? Do you thrive in environments where speed, precision, and execution drive real revenue? We're looking for a?Director of Operations?to take ownership of the operational engine behind a fast-growing lending business focused on?Non-QM residential and commercial lending. This is not a maintenance role ? this is a?build, optimize, and scale?role. Strategic Lending is a financial services and lending solutions company focused on helping individuals and businesses secure funding through a variety of loan products. Based in Salisbury, the company operates as a broker-style lender/financing partner, connecting clients with lending options tailored to their specific financial needs.

What You'll Own

• Lead and optimize all operational functions across our?Non-QM residential and commercial lending platform
• Oversee the full loan lifecycle ? from intake to funding to?secondary market execution (note sales)
• Manage and streamline?loan processing, underwriting coordination, closing, and post-closing workflows
• Drive efficiency in?secondary mortgage operations, including packaging and selling loans on the secondary market
• Build and implement systems, SOPs, and workflows that increase speed, accuracy, and scalability
• Ensure compliance across all lending activities, including Non-QM and commercial lending guidelines
• Work directly with leadership to align operations with growth targets and capital deployment strategies

Requirements Who You Are

• Deep experience in?Non-QM residential lending and/or commercial lending operations
• Strong understanding of?loan structuring, underwriting flow, and secondary market execution
• Proven operator ? you don?t just manage, you?build, fix, and scale systems
• Experience managing?loan pipelines, investor relationships, and note sales
• Detail-oriented but able to think strategically at a high level
• Comfortable in a fast-paced, entrepreneurial environment where things move quickly

Requirements

• Based in?Delaware or Maryland?(proximity to Salisbury, MD preferred)
• Ability to be in-office quarterly (minimum)
• Strong leadership, communication, and execution skills

Benefits What This Role Offers

• Opportunity to help build and scale a?high-growth lending platform
• Direct access to leadership and involvement in strategic decision-making
• Competitive compensation + performance upside
• A seat at the table as we expand across?Non-QM and commercial lending markets