Director of Digitization Services

Heritage Werks is the heritage agency for sports, brands and entertainment. We specialize in establishing and maintaining state-of-the-art archival programs and curating compelling content and narratives to fuel interactive experiences, new stadiums, corporate anniversaries, social/mobile content, exhibits, museums, storytelling campaigns and much more. The Company has enjoyed continuous growth since being founded in 2009 and has built a team of employees throughout the United States. We are hiring a Director of Digitization Services to help take the business to the next level.

The Director of Digitization Services reports to the Managing Director of Archival Operations and works collaboratively with the entire leadership team and other department heads, as well as with Business Development and Client Services teams.

In this vital and highly visible role, you will

Direct, plan and manage deployment of our digitization strategy across multiple clients, including overseeing technology research, purchasing, and implementation

Develop and implement digitization workflows focusing on expediency and efficiency

Manage departmental personnel and inter-departmental relationships

Oversee internal digital storage needs and systems

Manage internal quality control processes

Perform employee evaluations, training and conflict resolution

Responsible for all equipment performance, maintenance and upgrades

Ensure contract compliance and proper reporting for profitability analysis, and efficiencies

Develop and maintain system reporting as needed, including analytics and reporting of metrics

Serve as our liaison with technology vendors, including taking responsibility for on-time delivery of deliverables and projects

Project manage and assist in providing logistical and operational support for various client projects

In cooperation with our Client Services team, provide client updates, participate in client meetings, and ensure client approval of content being digitized

Keep informed of latest digitization technology trends and innovations

Ensure that projects are delivered on time and within budget, including working with the Managing Director of Archival Operations to accurately estimate new projects and managing client support (including off-hours response on business-critical needs as needed)

Respond to Business Development inquiries and assist with writing scopes of work and estimating digitization projects.

Serve as the main point of contact for clients with digitization projects, ensure contract compliance and customer satisfaction of all deliverables.

Direct and schedule all photography projects including projects at client locations and 3D photography

Develop new digitization or photography capabilities based on client needs or business development.

Responsible for all media conversion projects including cost estimation, liaising with the Heritage Werks media conversion partner, delivering and retrieving the client's media materials, conversion partner invoices, and determining project final cost.

Assist with other duties as assigned based on operational/business need

Requirements

Bachelor's Degree required

5-7 years of experience in collaborating with development teams

Strong technical awareness and background

Excellent leadership, communications and presentation skills

Proven strong work ethic with dedication to delivering quality work that consistently exceeds expectations

Demonstrate business acumen and the ability to apply technical solutions to solve business problems

Ability to prioritize and manage multiple projects simultaneously with high attention to detail and accuracy

Experience with managing employees, technicians and technical vendors

Ability to excel in a deadline-oriented, dynamic, fluid environment that values creative problem solving, ownership, and collaborative teamwork

Experienced with both Windows and Macintosh computer platforms (preferred)

Required Competencies

Client Orientation

Company Orientation

Managing

Developing Employees

Delegating

Attention to Detail

Integrity

Business Orientation

Controlling Progress

Focus on Quality

Benefits

Heritage Werks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or

medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.