Digital Media Producer - Video / Creative / Social

Rapid Home Service Group Full-Time, In-House

We're Rapid HSG a fast-growing group of service brands obsessed with revolutionizing the customer experience across roofing, decking, and more. We don't just provide services; we build trusted relationships and unforgettable experiences. Now, we're looking for a Creative / Media Specialist to help us tell our story loud and clear.

Your Mission:
Capture the real, everyday magic happening inside Rapid HSG. Turn our daily work, team moments, customer interactions, and project wins into powerful content that builds trust , awareness , loyalty , and love for our brands and amplify it across social media to grow a real community, not just followers.

We want someone who's not just "good at video" we want a storyteller who gets it . Someone who can see a moment most people would miss and turn it into something unforgettable.

• Be embedded in our companies' daily grind office, job sites, customer meetings, events always on the hunt for killer content opportunities.
• Capture video, photos, behind-the-scenes, and real moments that show the heart and soul of what we do.
• Create short-form and long-form content for Instagram, Facebook, YouTube, LinkedIn , and more.
• Manage and grow our social media presence posting consistently, engaging with our audience, keeping our pages fresh, active, and on-brand.
• Edit and optimize content for different platforms (you know IG Reels hits different than LinkedIn).
• Help build mini-series, storylines, and content themes that turn casual followers into loyal fans.
• Stay plugged into trends, platform updates, and viral formats but always keeping it authentic to our brand.
• Collaborate with leadership and marketing teams to brainstorm campaigns, launches, and brand initiatives.
• Track basic metrics (reach, engagement, growth) and tweak strategies to keep leveling up.

Requirements

• Are a natural storyteller you can find the gold in everyday moments.
• Live and breathe social media you know what works on different platforms and how to make it hit.
• Have great instincts for what makes people stop scrolling and start caring.
• Are confident with cameras (phone, DSLR, GoPro, etc.) and editing software (Premiere, Final Cut, CapCut, etc.).
• Are fast-moving, resourceful, and can handle real-world environments (construction sites, office chaos, etc.).
• Love the idea of helping build something massive by documenting the journey.
• Can work independently but thrive collaborating with a motivated team.

• Have experience in service industries (roofing, construction, home services, etc.).
• Know basic graphic design or Canva for light content support.
• Have managed branded social media pages or personal accounts with real organic growth.
• Are comfortable being in front of the camera sometimes or interviewing team members/customers.

Benefits

• Full-time, in-house position
• A fast-growing company that's serious about content
• Creative freedom and real influence over brand voice and reach
• Access to gear, tools, and platforms to create your best work
• A leadership team that wants you to push boundaries , take risks , and win big

Rapid HSG isn't a place for clock-punchers. It's for builders, creators, and brand storytellers. If you're hungry to make an impact and help redefine an entire industry's image, this might just be your shot.