Customs Brokerage Rep III Mon-Fri: 8:30 am-5 pm CST)

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Job Description:

Must be within a reasonable commute to the facility

Job Summary

This position demonstrates advanced knowledge of entry writing. He/She classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations.

Responsibilities:

• Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers.
• Prepares customs entries and follows-up with the clearance process on all entries prepared.
• Communicates documentation discrepancies to client and supervisor.
• Coordinates freight delivery to designated locations.
• Resolves finance and accounting reconciliation exchange issues.
• Scans entries into the imaging system meeting allotted and sensitive time requirements.
• Prepares reports/presentations and analysis using various software packages and databases.
• Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
• Establishes and maintains client relationships.
• Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements.

Qualifications:

• High school diploma, GED, or International equivalent
• Minimum of 2 years' experience working for a Customs Broker or in a Customer Service role
• Basic knowledge of customs operations, laws and regulations, and other government departments
• Proficiency in Microsoft Office
• Customers Broker License - Preferred
• Accurate and rapid data entry
• Excellent verbal and written communications skills
• Strong interpersonal and customer service skills
• Demonstrated Customer service experience
• Work Schedule - Monday thru Friday 8:30AM - 5:00PM

Grade 07

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.