Job Description
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat with professionalism and efficiency.
- Provide accurate information about products/services and address customer concerns effectively.
- Resolve customer complaints and escalate issues when necessary.
- Maintain detailed records of customer interactions in the system.
- Collaborate with other teams to ensure seamless customer experiences.
Requirements
Requirements:
- Excellent communication skills with fluency in both Hindi and English .
- A strong command of both languages to engage with diverse customers.
- Previous experience in customer service is a plus, but candidates with strong communication skills are welcome to apply.
- Ability to handle challenging situations with patience and professionalism.
- Strong organizational and multitasking skills.
Key skill Required
- Customer Service
- Ability to Handle
- Communication
- Fluency
- Multitasking
- Professionalism
