Customer Service Representative

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:
Create and track sales orders, purchase orders, and invoices
Maintain a high level of professionalism with customers demonstrating excellent customer service
Ensure orders are input accurately and follow up on missing information and open orders
Control and manage incoming and outgoing documents
Respond to customer questions with accurate and relevant information promptly

Requirements

A high school diploma and 1-3 years of customer service experience is preferred

Able to complete assigned tasks working with little to no supervision

Good written and oral communication skills and excellent organizational skills

Experience using Microsoft Word, Excel, and Outlook

Knowledge of purchasing or inventory management is desirable

Good interpersonal and leadership skills

Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day

Comply with all safety guidelines to ensure a safe work environment

Successfully pass the required pre-employment background check and drug screen

Benefits

Medical Insurance, Dental Insurance, Vision Insurance, and PTO