Is there a job opening for a Customer Service Representative in South Charleston, WV, USA?

Byrider is currently hiring a Customer Service Representative in South Charleston, WV, USA.

Does Byrider hire Customer Service Representative?

Byrider looking to hire a qualified Customer Service Representative in South Charleston, WV, USA.

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Customer Service Representative

South Charleston, WV, USA

67 Days ago

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Job Description

Byrider- 3129 MacCorkle Ave, South Charleston, WV 25303 Byrider is seeking a motivated and detail-oriented?Customer Service Representative?to support our CNAC financing program. In this role, you will help customers stay on track with their vehicle payments while contributing to the financial strength and stability of our organization. Rewards for Customer Service Representative:??

Competitive hourly pay?plus bonus package, earning potential up to $55,000 a year.
Medical, dental, and vision insurance.
Company matched 401k.
Paid Holidays?and PTO.
Ongoing training and professional development opportunities.
A supportive and team-oriented work environment.

Responsibilities for Customer Service Representative:?

Contact customers with past-due accounts to arrange payment solutions
Review and reconcile customer accounts to resolve discrepancies
Prepare and send collection notices and correspondence
Document all customer interactions and payment arrangements accurately
Partner with customers to resolve billing or payment concerns
Collaborate with internal departments to address account-related inquiries
Follow up consistently to ensure payment commitments are met
Communicate potential risks or trends to management
Provide additional administrative support as needed

Requirements for Customer Service Representative:

Customer service background desired
Strong communication, negotiation, and problem-solving skills
High attention to detail and strong organizational skills
Ability to manage multiple accounts and priorities independently
Basic knowledge of lending and financing practices?a plus.

Hours for Customer Service Representative: ??

Full-time (40 hours)
100% onsite
No Sundays
5 day work week, Mon-Sat with a weekday off
Location hours: Monday - Friday 10-7, Sat 10-5
Shifts will vary

Job Overview

Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company Name: Byrider

Recruiting People: HR Department

Website: https://www.byrider.com/

Location

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