Customer Service Representative

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, you'll be responsible for receiving inbound calls and providing information on customer accounts as well as resolving customer concerns/issues.

• Processing new customer information
• Updating/changing current customer account information
• Documentation of calls.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements

• Proven customer support experience or experience as a Client Service Representative
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma/GED
• Willing to work onsite at Harrisburg, PA