Does Delmar International Inc. hire Customer Service Representative, Freight Services?

Delmar International Inc. looking to hire a qualified Customer Service Representative, Freight Services in Glendale Heights, IL, USA.

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Customer Service Representative, Freight Services

Glendale Heights, IL, USA

337 Days ago

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Job Description

Mandate:?

Reporting to the department Manager, the Customer Service Representative will process & review international cargo and manage booking transactions for a portfolio of clients. The candidate will also communicate with clients over the phone, in writing, and via person to maintain satisfaction and meet the company target(s) while providing administrative support to the freight services team. Lastly, the candidate will conduct customer review calls as per company requests.?

Requirements:?

Minimum of 3 years of operations experience in the Freight Forwarding environment?

College Diploma in Supply Chain Management, International Transportation & Customs, or related field is considered an asset?

Experience in?CargoWise?One system?or related systems is considered an asset

What You Offer:

Proficiency in establishing rapport and developing solid relationships with key customer contacts?

Ability to probe the right questions, listen carefully and understand customer's needs?

Ability to work efficiently in a team environment, as well as independently?

Excellent communication skills

Extremely detail oriented and highly organized?

What We Offer:?

Equal opportunity employer?
Competitive salary
Comprehensive benefits package, including health, dental, and vision insurance, and a fitness reimbursement program?
Education Reimbursement program
Opportunities for professional development and career growth?
A collaborative and supportive work environment

Key Skills Required

Customer ServiceInternationalCommunicationComprehensiveCustomer ReviewDevelopmentFreight ForwardingHighly OrganizedInsuranceManagementProfessional DevelopmentRapportReimbursementReportingSupply ChainSupply Chain ManagementSupportiveTransportationVision InsuranceWriting

Job Overview

Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Associate

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company Name: Delmar International Inc.

Recruiting People: HR Department

Website: https://www.delmarcargo.com

Location

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