Contracts Specialist

CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.

This Contracts Specialist will be responsible for managing, drafting, and negotiating various documents, including commercial contracts, amendments, renewals, non-disclosure agreements, and third-party contracts. This role ensures compliance with company policies and legal requirements. The ideal candidate is detail-oriented, possesses strong analytical skills, and can work collaboratively with various departments. Additionally, this role involves effectively communicating and explaining the company?s contracting policies both internally and externally.

Contract Management:

• Review, draft, and negotiate various sales contracts, including SaaS and Software License Agreements, maintenance and support agreements, vendor agreements, non-disclosure agreements, amendments, and other commercial agreements.
• Review and draft responses to customer RFPs as needed.

• Develop and update internal contract templates and forms.

• Ability to draft bespoke contracts on an ad-hoc basis.

• Maintain accurate records of all contracts and related documentation.

• Monitor contract performance and ensure timely renewals and extension amendments.

• Identify and escalate non-standard, complex matters to appropriate internal resources.
• Collaborate with internal teams, including sales, finance, professional services, support, and security teams to address contract-related issues.
• Complete assigned work with speed and accuracy.

Process Improvement:

• Utilize Contract Lifecycle Management (DocuSign CLM and DocuSign AI) to streamline contracting processes.

• Support legal operations to improve contract management efficiency and ensure alignment with business goals.

• Assist in developing and implementing contract management processes and best practices with the use of AI and other tools.

Additional Responsibilities:

• Work on additional projects and initiatives as directed by the Assistant General Counsels or Deputy General Counsel.
• Perform every task with a customer service focus.

CentralSquare Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• At least 3 years of post-graduation experience in contract management, preferably in the software industry.
• Strong understanding of contract law and legal terminology.
• Experience with RFP processes, Contract Lifecycle Management (DocuSign CLM) and CRM (SalesForce) tools.
• Proficiency with use of AI tools
• Excellent negotiation, communication, and interpersonal skills.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Juris Doctorate degree is not a requirement, but a plus.
• Additional experience or knowledge in the following areas is a plus:
  • Intellectual Property
  • Data security
  • Litigation/dispute management
  • State and local government contracting