Content Management Associate

Content Upload & Management

• Manually upload product images, descriptions, and metadata to internal and external eCommerce platforms.
• Maintain consistency and accuracy of product listings, including pricing and product attributes.

Coordination with Design & Operations

• Collaborate with designers to gather relevant product assets (e.g., CAD renders, lifestyle images, technical details).
• Coordinate with the operations team to ensure product details align with manufacturing specifications.

Quality Assurance

• Review and proofread all product content to ensure it meets brand guidelines, is free from errors, and is optimized for SEO.
• Troubleshoot any formatting or display issues on platforms.

Process Optimization

• Develop and refine internal processes for uploading and managing content.
• Suggest improvements to streamline content management workflows and increase efficiency.

Reporting & Analysis

• Track and report on content performance metrics (clicks, conversions, etc.) where applicable.
• Provide regular updates to management on content status and any potential issues.

Platform & Tool Management

• Ensure all product data is correctly synced and updated across multiple channels.

Requirements

Education & Experience

Bachelor's degree in Marketing, Communications, Business, or a related field.

1-3 years of experience in content management, eCommerce operations, or related roles.

Technical Proficiency

Familiarity with eCommerce platforms (e.g., Shopify, Magento, WooCommerce) and content management systems.

Basic understanding of SEO best practices and image optimization.

Attention to Detail

Excellent proofreading and editing skills.

Meticulous in ensuring content accuracy and consistency.

Communication & Collaboration

Strong written and verbal communication skills to effectively coordinate with designers, the operations team, and external stakeholders.

Ability to handle multiple projects and deadlines while maintaining a calm, solution-oriented approach.

Problem-Solving Mindset

Ability to identify content or platform issues quickly and propose solutions.

Willingness to learn new tools and adapt to changing processes.

Bonus Points

Experience with jewelry or fashion products.

Familiarity with basic image editing (Photoshop or Canva).

Previous exposure to B2B or manufacturing environments.

Qualification

Bachelor's Degree