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Commercial Mortgage Servicing - System Support

Addison, TX, USA

64 Days ago

Job Description


FICS is grateful to have continually grown its customer base, and is searching for an enthusiastic?commercial loan servicing software system support team member?to join in supporting its customers. A System Support team member at FICS is the first in line to provide high-quality?commercial mortgage loan servicing?software system support and consulting, to help?disentangle the commercial mortgage process?for our clients. Each communication directly affects the efficiency of our customers? operations and their success. System Support team members?communicate with customers?via phone calls and email in a fast-paced environment,?train FICS customers?to use the FICS software,?perform?FICS?product webinars, and are the first in line in the collaborative process of?testing the FICS software?for quality assurance. Requirements What you bring:

  • 1-2 years of experience in the commercial mortgage loan servicing?industry.
  • A?solid understanding of commercial mortgage loan servicing. Knowledge of escrow administration, asset management, cash management, investor reporting, and/or IRS reporting is a plus.
  • Exceptional?verbal and written communication skills?are a must.
  • Excellent?interpersonal and presentation skills, as well as?an eagerness to learn.
  • Technical proficiency?in learning robust software systems.
  • Natural?problem-solving?skills.
  • Ability to travel?across the U.S., when needed.
Benefits FICS puts its Family of Customers first?and continues to uphold its longstanding record of providing significant competitive advantages to its nationwide customer base for over 40 years and counting. Find out what it?s like to be an FICS team member at:?www.FICS.com/about-us/life-at-fics?and view some highlighted benefits and perks at?www.FICS.com/about-us-employment

Job Overview


Job Function: Banking / Finance

Job Type: Full Time

Workplace Type: On-site

Experience Level: Associate

Salary: Competitive & Based on Experience

Experience: 1 - 2 yrs

Contact Information


Company Name: FICS, Inc.

Recruiting People: HR Department

Website: http://www.fics.com

Location

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