Top

Collection Telecaller

Pune, Maharashtra, India

578 Days ago

Job Description


Omsai Credit Collection Services Pvt Ltd is a leading organization in the credit collection sector, focusing on providing efficient and effective debt recovery solutions for our clients. As we continue to expand our operations, we are looking for a motivated and driven Collection Telecaller to join our dedicated team. The selected candidate will play a crucial role in maintaining customer relationships, ensuring timely collections, and providing exceptional service to our clients. At Omsai, we pride ourselves on our commitment to excellence and our ability to adapt to the evolving needs of the industry. As a Collection Telecaller, you will be an integral part of our efforts to enhance our service offerings while also contributing to our overall growth. The position requires excellent communication skills, a strong customer focus, and the ability to handle challenging conversations with professionalism and respect. If you are seeking a rewarding opportunity in a dynamic work environment where your contributions can make a real difference, Omsai Credit Collection Services Pvt Ltd is the place for you.

Responsibilities
  • Make outbound calls to clients to recover outstanding debts
  • Identify and understand customer needs to negotiate payment plans
  • Maintain accurate records of customer interactions and payment agreements
  • Follow up on previous conversations and commitments made by clients
  • Work closely with the collections team to ensure compliance with company policies
  • Provide excellent customer service by addressing client inquiries and concerns
  • Report daily activity and progress to management regarding collections performance

Requirements

  • Proven experience in telecalling or a similar role
  • Excellent communication and negotiation skills
  • Strong customer service orientation
  • Ability to work in a target-driven environment
  • Familiarity with debt collection practices and regulations
  • Good organizational skills and attention to detail
  • Proficiency in using phone systems and computer applications

Key Skills Required

Customer ServiceAbility to HandleAttention to DetailCommitmentCommitment To ExcellenceCommunicationComplianceCustomer FocusCustomer NeedsDebt CollectionDebt RecoveryManagementOrganizational SkillsOrientationProfessionalismService Orientation

Job Overview


Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company Name: Omsai credit collection serviess pvt ltd

Recruiting People: HR Department

Website: http://www.omsaicredit.com

Location

Important Alert:
Beware of people who promise you a job or interview in exchange for money. If someone asks you for money and says it's for something like a registration fee or a refundable deposit, it could be a scam. Please be cautious. Remember, elsejob.com does not guarantee a job or interview in exchange for money, so don't give money to anyone like that.

Similar Jobs

SAP MM Consultant

Weekday AI • Pune, Maharashtra, India

Experience: 6 - 7 yrs

Salary: ₹500,000 - ₹2,000,000 / Annual Salary

View Job
FinOps Engineer

Weekday AI • Pune, Maharashtra, India

Experience: 3 - 4 yrs

Salary: ₹1,000,000 - ₹1,500,000 / Annual Salary

View Job
FinOps Engineer

Weekday AI • Pune, Maharashtra, India

Experience: 3 - 4 yrs

Salary: ₹1,000,000 - ₹1,500,000 / Annual Salary

View Job
Product Manager II

Keywords Studios • Pune, Maharashtra, India

Experience: 5 - 7 yrs

Salary: $25 - $100 / Hourly Salary

View Job
JM Supervisor - Hadapsar

Rentokil Initial • Pune, Maharashtra, India

Salary: Competitive & Based on Experience

View Job
CPP developer

SOGECLAIR • Pune, Maharashtra, India

Experience: 2 - 5 yrs

Salary: Competitive & Based on Experience

View Job
CPP developer

SOGECLAIR • Pune, Maharashtra, India

Experience: 5 - 7 yrs

Salary: Competitive & Based on Experience

View Job
CPP developer

SOGECLAIR • Pune, Maharashtra, India

Experience: 5 - 7 yrs

Salary: Competitive & Based on Experience

View Job
SAP MM Consultant

Weekday AI • Pune, Maharashtra, India

Salary: ₹1,000,000 - ₹2,800,000 / Annual Salary

View Job
Sap Solutions Architect

Weekday AI • Pune, Maharashtra, India

Salary: ₹1,000,000 - ₹4,500,000 / Annual Salary

View Job