Club House Manager

Club House Manager

Job ID: 188716

Posted: 10-Oct-2024

Service line: Advisory Segment

Role type: Full-time

Areas of Interest: Facilities Management

Location(s): Mumbai - Maharashtra - India

About the Role:

DUTIES AND RESPONSIBLITIES

A Club Manager

is responsible for supervising all areas and operations of a particular

premise.

Club Managers

usually have different job titles depending on the kind of Place they

manage.

Club Manager may

manage dance or nightclubs, fitness and health clubs or country and social

clubs.

Whichever type

of club they manage the club manager is generally responsible for

coordinating the different functions done by all employees of the

establishment.

Manage all club

activities and analyse all financial performance and organize work for all

internal resources and recommend a solution to increase the productivity

of the club.

Design all

financial plans and budgets and maintain an inventory of all club

equipment and supplies and implement all company programs according to

club policy.

Develop all

profit and loss statements for the club and prepare a required operating

plan for the same and implement all improvement strategies for club and

supervise the achievement of all club objectives.

Administer all

profit and losses for club and prepare monthly reports for the same and

maintain good professional relationships with all members to recommend

solutions to all issues and hire and evaluate staff performance.

Train all staff

members, conduct various planning sessions, and prepare reports for all

staff performance in the club and organize weekly meetings to design

effective strategies to achieve all club objectives.

Provide

development coaching to all members and prepare director reports for

seniors and collaborate with the human resource department to implement

all training programs.

Oversee all

training sessions of staff and ensure compliance to all loss prevention

and human resources policies and assign all departmental heads for various

club duties and resolve all employee pay issues if any.

Develop and

maintain an effective team culture at all times and prepare a schedule for

shift coverage and evaluate everyday activities of the club and ensure

cleanliness at all times.

Provide an

optimal level of customer services to all guests and administer all

payrolls and ensure compliance to budget.

Prepare and

approve all cash management reports according to required standards.

Club Manager is

responsible for managing all daily club services throughout all Dining,

Kitchen areas, Catering, Banquets, Front Office, and assuring that the

needs of the club members and guests are consistently exceeded.

Provide for a

cohesive environment bringing together all divisions of Clubhouse

operations.

Develops an

operating budget for each of the department's revenue outlets, after

approval, monitors, and takes corrective action as necessary to help

assure those budget goals are attained.

Managing booking

of Caf?, Banquet Halls, Mini Theatre, Bowling Alley, Sports Area, and

ensuring all equipment is intact.

Vendor Management:

Assures that all

standard operating procedures for revenue and cost control are in place

and consistently utilized.

Ability to

handle soft services, Gym instructors, Lifeguards, Front Office Executive

and Technical team to ensure the club maintained appropriately.

Attend House

Committee meetings and ensure integration and coordination of all social

events.

Manage the

long-range staffing needs of the department.

Manage the

overall operation of the club.

Assure that

effective orientation and training for new staff and professional

development activities for experienced staff are planned and implemented.

Inspect to

ensure that all Safety, Sanitation, Energy Management, Preventive

maintenance, and other standards are consistently met.

Establish

quantity and quality output standards for personnel in all positions

within the department.

Develop and

implement policies and procedures for food and beverage departments.

Assist in

planning and implementing procedures for special club events, banquet

hall. Caf? and house warming ceremonies and other functions.

Greet guests and

oversee actual service on a routine, random basis.

Address the

member and guest complaints and ensure appropriate corrective actions

taken.

Develop new and

innovative ways in which to stimulate member activities and participation

in club events.

Approve all

product invoices before submitting them to the accounting department.

Maintain records

of special events, house counts, food covers, and daily business volumes.

Work with other

department heads on special projects assigned by the Estate Manager.

Ability to apply

common sense for understanding to carry out instructions furnished in

written, oral, or diagram form.

Ability to deal

with problems involving several concrete variables in standardized

situations.

While performing

the essential functions of this job, the employee is usually indoors, in a

controlled environment and experiences a moderate noise level in the work

environment.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)