Job Description
It is an exciting time to be a part of the Oracle Cloud HCM Development organization. As we continue to introduce new products and enhancements, we are looking for a passionate individual to join our Center of Excellence team to ensure our customers realize the benefit of implementing these new capabilities. We are currently recruiting a proven Cloud Human Capital Management (HCM) product expert to help lead Customer Adoption. In this role, you will combine your knowledge of HR processes and the Cloud HCM product with an understanding of our customers' business needs to define strategies for and the execution of customer facing product adoption programs. You will engage directly with customers to encourage and enable their adoption of Cloud HCM products and provide solutions to maximize customer value, satisfaction, and retention. You will work in partnership with the broader Oracle product organization, system implementation partners, and other internal Oracle teams to ensure implementation and long term success. 5 or more years of functional and/or technical leadership experience in recent enterprise-level HCM implementations required. Prior ownership of HR business processes is ideal. Bachelors degree or equivalent required, Masters preferred. Strong interpersonal skills and a customer-centric approach are crucial for success in this role.
Responsibilities
Coordinate the definition of adoption strategies for strategic product uptake through partnership with the product teams, COE, and Sales.
Identify and engage with customers via group and individual working sessions for uptake of targeted features. Leverage SI partners, product teams, COE, sales, and HR Transformation, as appropriate.
Create and maintain outcome focused knowledge documents/templates outlining key implementation choices, IT and HR best practices, KPIs/success metrics, and cross-feature considerations.
Coordinate and facilitate learning communities amongst customers to share best practices and lessons learned in the adoption of new feature. Publish whitepapers, case studies, and broadcasts to sharing learning across the customer community.
Conduct follow up(s) with customers to gauge business impact realization, opportunities for optimization of customer specific configuration, and potential product enhancements.
Develop and maintain strong relationships and communication within the product teams.
Conduct regular checkpoints of customer adoption by feature and provide internal visibility to successes and additional opportunities. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $114,500 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40 years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
Responsibilities
Coordinate the definition of adoption strategies for strategic product uptake through partnership with the product teams, COE, and Sales.
Identify and engage with customers via group and individual working sessions for uptake of targeted features. Leverage SI partners, product teams, COE, sales, and HR Transformation, as appropriate.
Create and maintain outcome focused knowledge documents/templates outlining key implementation choices, IT and HR best practices, KPIs/success metrics, and cross-feature considerations.
Coordinate and facilitate learning communities amongst customers to share best practices and lessons learned in the adoption of new feature. Publish whitepapers, case studies, and broadcasts to sharing learning across the customer community.
Conduct follow up(s) with customers to gauge business impact realization, opportunities for optimization of customer specific configuration, and potential product enhancements.
Develop and maintain strong relationships and communication within the product teams.
Conduct regular checkpoints of customer adoption by feature and provide internal visibility to successes and additional opportunities. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $114,500 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40 years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
