Clinical Administration Coordinator

Position Description:

Serve as a liaison between Regional Director of Operations (RDO) and Rehab Tech/Aide Support

Works directly with (RDO) and Human Resources (HR) in the recruitment process for Rehab Tech/Aide positions

o Assist with the preparation and processing of Payroll for Rehab Tech/Aides.

o Ensure timely and accurate reporting of hours worked and resolve discrepancies as needed.

Works directly with (RDO) to monitor and maintain clinic schedules to ensure compliance with staffing requirements, including:

o A minimum of two personnel present in the clinic at all times.

o Adherence to the 0.3 FTE ratio for Rehab Tech/Aides and Clinicians.

o Address scheduling conflicts and ensure adequate coverage during absences or peak times.

Works directly with (RDO) assist with the completion and monitoring of compliance-related tasks in ADP.

o Ensure all required documentation and processes are accurately completed and submitted within deadlines.

o Conduct routine audits to verify compliance with company and regulatory standards.

Manages EMR schedule templates by assisting with requests to update therapist schedules in Raintree.

Assists the (RDO), Director of Clinical Administration (CAD) and Administrative Data Analyst, as necessary.

Provide support for outcome measures by answering related support tickets and collaborating with the Administrative Data Analyst to monitor incoming questions and trends.

Assist the Administrative Data Analyst in preparing and distributing weekly reports for outcome measures and MIPS data, ensuring accurate and timely communication.

Complete assigned special projects including but not limited to Pending MD, PT2MD and Future Evaluation reporting.

Effectively and compliantly, facilitate communication to clinics and staff in person, on phone, and through electronic formats.

Practice confidentiality and privacy protocols in accordance with Company policies and HIPAA requirements.

Pay: $24.04 - 26.44/hour (based on experience)

Requirements

• This position requires a minimum of two (2) years of healthcare experience, preferably supporting physical therapy or other retail healthcare practice environments.
• Qualified candidates will possess excellent organizational and time management skills, strong interpersonal and communication abilities, and the capacity to work both independently and collaboratively in a fast-paced environment.
• Prior Raintree system experience is preferred.
• Strong knowledge of Windows based office technologies (Word, Excel, PowerPoint, Outlook, etc.) is required.
• The candidate must demonstrate a commitment to exceptional professionalism, confidentiality, attention to detail, initiative, and service to customers and must be able to embrace new challenges with confidence, curiosity, and an open mind.
• The candidate must have effective communication skills for accurate, concise, and organized verbal and written communication.
• Must be self-motivated with strong ability to work both independently and with teams.
• Candidate must possess desire and willingness to learn and have a good sense of personal responsibility and demonstrate the ability to thrive in a fast paced and demanding environment.