Clerical Dispatch Assistant

Altom Transport, a trusted leader in tanker transportation with a reputation for safety, reliability, and excellence, is seeking a Clerical Dispatch Assistant to support our growing logistics team. This position plays a vital role in ensuring the smooth operation of our dispatch department, with a specific focus on documentation, border crossing coordination, and administrative assistance.

If you are detail-oriented, organized, and ready to be part of a dynamic team that values integrity, teamwork, and exceptional service, we invite you to apply. Please submit your resume and a brief cover letter highlighting your relevant skills and experience.

Altom Transport is an Equal Opportunity Employer. We encourage applicants from all backgrounds to apply. Help us keep the wheels of the industry moving!

This position operates out of our Hammond terminal.

Core Responsibilities:

• Provide clerical and administrative support to the dispatch and logistics teams.
• Assist dispatchers with coordinating driver schedules and updating load status information.
• Manage and prepare documentation needed for Canada/U.S. border crossings , including customs paperwork and compliance tracking.
• Communicate with drivers to confirm dispatch instructions and resolve minor issues as they arise.
• Maintain accurate and up-to-date records of driver activities, load details, and regulatory documents.
• Support data entry, filing, and organizational tasks related to dispatch operations.
• Monitor incoming calls and emails and assist with customer service inquiries related to dispatch.
• Assist in ensuring compliance with transportation and customs regulations.

Requirements

• Previous clerical, administrative, or dispatch support experience (transportation or logistics industry preferred).

• Strong organizational skills and attention to detail.
• Knowledge of Canada/U.S. cross-border documentation is highly preferred .
• Excellent communication skills (both written and verbal).
• Proficiency with Microsoft Office (Word, Excel, Outlook) and dispatch-related software systems.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Flexibility with work hours as needed to support dispatch operations.

Benefits

• A competitive salary and benefits package.
• A supportive, team-oriented work environment.
• Empower 401(K) Retirement Program With Company Match On Day 1.
• Blue Cross Blue Shield Health Insurance. (Prescriptions, Vision, And Dental)
• Life Insurance Policy - Additional Life and Disability Coverage Available.
• Paid Vacations, Time Off, And Holidays.

Qualification

Associate Degree