Circulation Clerk Substitute

Job Title: Clerk Substitute

Classification: Clerk Substitute

Starting Rate: $14.77 per hour Pay Grade: 9

Location / Department: Beavercreek Community Library / Circulation

Reports to: Beavercreek Head of Circulation

Employment Status: Substitute

FLSA Status: Non-Exempt

Hours: As needed

To promote the mission and values of the Greene County Public Library. To carry out objectives and goals of the strategic plan to better serve the community. To perform a variety of library circulation and clerical tasks while maintaining a high level of customer service. To work under direct supervision but at times may work unsupervised and may be expected to solve problems and serve patrons independently.

Requirements

• Checks out and Checks in materials using computerized system; collects fines and charges for payment of lost items; enters renewals and reserves for materials; registers borrowers; handles circulation questions from patrons in person or by telephone.
• Responsible for sorting materials to be shelved including book-drop, delivery, returns, etc.
• Handles incomplete or damaged items.
• Oversees circulation hold shelf.
• Processes the Paging List, runs Search Ohio and Clear hold-shelf reports, prepares requested items for Inter-Library loan.

• Assists patrons with self-check units.

• Performs opening and closing procedures, including handling fine money.

• Processes new materials. Processes donations.

• Processes withdrawn materials.

• Repairs and repackages damaged items.

• Keeps abreast of information by regularly reading email, minutes and staff website as well as attending staff meetings.

• Performs tasks of lower level classifications as necessary.

• Ability to provide knowledgeable customer service to assist all library patrons in a timely manner; show tact and courtesy in relations with the public and other staff members.

• Ability to communicate clearly and read printed and on-screen information.
• Proven computers skills and ability to input information into an automated system.
• Ability to multi-task, work in a fast paced environment and handle difficult situations.
• Some knowledge of library clerical principles, methods, techniques and procedures.
• Ability to handle routine problems under guidance of supervisor and keep supervisor informed of departmental needs and concerns.

• High School Diploma; or equivalent combination of experience and training which provides the required knowledge, skill and ability.

1 year of Customer Service experience preferred.

Environmental Conditions

• Work is performed in an office-like setting, but with need for considerable mobility: light lifting, bending, stooping, stretching and sitting at a variety of desks and service points.
• Employee may be scheduled to work evening and weekend hours, including Sundays; schedules may be altered depending on the needs of the library.