Carrier HVAC Sales Effectiveness Leader

Country:

United States of America

Location: CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA

Carrier HVAC Sales Effectiveness Leader

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

The Leader of Sales Effectiveness Center of Excellence (CoE) will be responsible for designing, implementing, and managing strategies to maximize the productivity and efficiency of the sales team across Carrier HVAC. This role focuses on equipping the sales force with the tools, training, processes, and resources necessary to achieve revenue targets and deliver exceptional customer value. The successful candidate will lead cross-functional initiatives, leverage data-driven insights, and foster a culture of continuous improvement within the sales organization.

Key Responsibilities:

Develop & execute a comprehensive sales effectiveness strategy to align with the company's goals and objectives.

Collaborate with sales leadership across business units to identify challenges, set priorities, and design solutions that drive performance improvements.

Partner with key stakeholders to align sales strategies with marketing, operations, and product teams. Lead external benchmarking and best practices sourcing activities.

Identify AI related opportunities applied to sales leadership, sales effectiveness in the context of sales through channels, and direct sales.

Analyze, define, and improve sales processes and methodologies to enhance efficiency, consistency, and effectiveness.

Standardize best practices across the sales organization and ensure adoption through coaching and reinforcement.

Define a consistent sales manager operating cadence, including expectations of daily, weekly, and monthly rhythms.

Design and deliver onboarding programs for new sales team members to accelerate their time to productivity.

Develop ongoing training programs focused on sales skills, product knowledge, and competitive differentiation.

Coach sales leaders and representatives to foster a high-performing team culture.

Define key performance indicators (KPIs) to evaluate sales effectiveness, track progress, and identify areas for improvement.

Partner with relevant stakeholders to design and deploy a consistent digital sales tools strategy.

Design and support deployment of an activation plan enabling identified and required transformation/changes including (not limited to) communications, change management, persona-based scenario.

Monitor pipeline health, win rates, and forecast accuracy, providing regular feedback and recommendations.

Champion a culture of continuous improvement, encouraging innovation and adaptability in sales strategies.

Required Qualifications:

Bachelor's degree

8+ years of experience in sales, sales operations, or sales enablement, with leadership responsibilities.

5+ years of experience using data analytics tools for reporting.

Preferred Qualifications:

Proven track record of driving sales effectiveness and measurable performance improvement.

Experience in change management or leading organizational transformation initiatives.

Experience developing and implementing sales training and development programs.

Strong knowledge of CRM systems (e.g., Salesforce) and sales enablement tools.

Ability to work and collaborate cross-functionally across a global, matrixed organization.

Exceptional analytical and problem-solving skills with the ability to interpret data and make informed decisions.

Experience in HVAC market and industry trends.

Leadership experience preferred.

Multiple sales channels experience.

Outstanding communication, presentation, and interpersonal skills.

Strong problem-solving and decision-making abilities.

MBA preferred.

Ability to travel as needed.

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RSRCAR

Carrier is An Equal

Opportunity/Affirmative

Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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