Job Description
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client's operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. Recruiter Note: Remote position, but Candidate must reside within Las Vegas, NV or nearby cities.
Duties:??- Answer and track incoming calls?
- Prepare and submit accurate, detailed reports in government systems?
- Accurately record all details in accordance with procedures???
- Conduct database and open-source research?
- Route and escalate calls appropriately?
- Other duties, as assigned?
- 3 + years experience in a call center?
- Associates Degree?(Preferred ), High school diploma or equivalent is required
- Proven ability to multitask simultaneously communicating and inputting data?
- Strong written and verbal communication skills?
- Proficiency with telephony systems, CRMs, and Microsoft Office Suite.
- Experience in handling sensitive information?
Job Overview
Job Function: ITES / KPO / BPO / LPO / Customer Service
Job Type: Full Time
Workplace Type: Remote
Experience Level: Mid-Senior level
Salary: Competitive & Based on Experience
Experience: 0 - 0 yrs
Contact Information
Company about us: TechOp Solutions International is a leading provider of technology and operational solutions to governments and private enterprises. Our company is dedicated to helping our clients maintain situational awareness, collect critical information, and make timely risk-mitigated decisions in today's fast-paced and ever-changing world.
We understand the pressures faced by senior decision makers...
Company Name: TechOp Solutions International
Recruiting People: HR Department
Website: http://techopsolutions.net/
Headquarter: Arlington, Virginia, USA 22209
Industry: Technology, Information and Internet
Company Size: 51-200 Employees
Location
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