Business Intelligence Analyst

About Rentokil Initial Hygiene

Rentokil Initial Hygiene, part of the Rentokil Initial group, operates in 90+ countries, delivering trusted, science-backed hygiene solutions for over 120 years. Initial Hygiene offers the widest range of washroom hygiene services, including providing and maintaining products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions.

Job Responsibilities:

• Data Sourcing & Integration: Identifying and connecting to various data sources, including databases (SQL, BigQuery), data warehouses, cloud services (Google Cloud), and flat files.
• ETL/ELT Development: Designing, building, and maintaining Extract, Transform, Load (ETL) or Extract, Load, Transform (ELT) pipelines to move and prepare data for analysis.
• Data Modelling: Structuring and organising data into logical models within a data warehouse or data mart to optimise for performance and reporting.
• Data Quality and Cleansing: Ensuring data accuracy, completeness, and consistency by identifying and resolving errors, duplicates, and discrepancies.

• Data Analysis: Analysing data to identify trends, patterns, and anomalies. Answering key business questions through exploratory data analysis.
• Report and Dashboard Development: Designing, developing, and deploying interactive dashboards and reports using BI tools like Tableau, Power BI, Qlik, or Looker Studio.
• KPI and Metric Tracking: Working with business stakeholders to define Key Performance Indicators (KPIs) and developing reports to track them against company goals.
• Ad-Hoc Reporting: Fulfilling specific data requests from business users and management to support immediate decision-making needs.

• BI Tool Administration: Managing the BI platform, including user access.
• Database Querying: Writing complex SQL queries to retrieve and manipulate data from relational databases.
• Performance Optimisation: Monitoring and improving the performance of BI dashboards, reports, and underlying data queries.

• Stakeholder Collaboration: Working closely with various departments (e.g., Sales, Marketing, Finance, Operations) to understand their needs and deliver relevant insights.
• Requirements Gathering: Translating business requirements into technical specifications for BI solutions.
• Data Storytelling: Communicating complex findings and insights clearly and concisely to both technical and non-technical audiences.
• Training and Support: Providing training and support to end-users to help them effectively use BI tools and dashboards.
• Strategic Planning: Contributing to the overall BI strategy and data governance policies of the organisation.

Requirements Key Result Areas: Data Visualization and Reports Dashboards Timely Query Resolution Resolve BI modelling issues on time Data Accuracy Timely project deployment

Competencies (Skills essential to the role): Strong analytical skills Ability to address complex problems with logical thinking in environments with limited standardisation Strong troubleshooting skills Excellent verbal and written communication skills

Educational Qualification / Other Requirement: Graduate degree in Computer Science, Information Technology, or a related field 1-2 years of experience working with BI platforms such as Looker Studio and QlikSense.

Benefits

What can you expect from Rentokil Initial Hygiene ?

Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in: Service Relationships Teamwork Responsibility

DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.