Business Analyst

Note: This is an entry level role and candidates with 0-2 years of experience are only considered

Key Responsibilities

• Provide support for Salesforce administration, including managing user access, data integrity, and system updates, eventually become the only administrator for the Salesforce system.
• Design and build reports and dashboards in Salesforce to provide actionable insights for the team.
• Prepare and deliver monthly sales reports on time, ensuring the highest standards of confidentiality, accuracy, and integrity.
• Assist in client contract reviews and updates within Salesforce, ensuring contracts are accurately reflected in the system.
• Collaborate with various teams (Sales, Product, Operations, Finance) to generate accurate and actionable reports from Salesforce.
• Oversee the receipt and verification of documents from DocuSign, ensuring they are accurately matched to Salesforce opportunities and taking appropriate actions as necessary.
• Utilize Smartsheet to facilitate coordination and communication across teams, ensuring smooth workflow and timely updates.
• Assist anyone who doesn?t have access to DocuSign to facilitate their documents via Docusign
• Follow up on pending tasks

Requirements

• Highly motivated team player required to work within a small team environment with minimal supervision
• Good verbal and written communication skills
• Able to grasp ideas and systems swiftly
• Able to undertake R&D on Salesforce systems if & when required
• Attention to detail, precise and persistent

Benefits

• Health Care Plan (Medical)
• Family Leave (Maternity, Paternity)
• Provident Fund, Gratuity
• 5 days working (Monday-Friday)
• Employee Engagement activities in a Quarter

Qualification

Bachelor's Degree