Assistant Manager

Join us today at our Pandora Boutique in Spotsylvania Mall! This location is exclusively Pandora-branded owned and operated by REEDS Jewelersa family-run company celebrating 79 years of excellence in 2025. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry industry. Learn more about our story and career opportunities at REEDS.jobs.

Why Fredericksburg?
Fredericksburg, VA is a vibrant, historic gem perfectly situated between Washington, D.C. and Richmond. It blends small-town charm with big-city access. Its walkable downtown, rich history, and energetic community make it a dynamic place to live, work, and grow.

About Pandora
Pandora is known for its exquisite charm bracelets, rings, necklaces, and more. With bold goalslike using only recycled metals by 2025and a growing footprint in over 100 countries, Pandora leads in both innovation and sustainability. As part of this brand, you'll connect with customers who are passionate, loyal, and love building personal collections. Working in our boutique means becoming the face of a brand people know, love, and celebrate.

We're looking for a results-driven, client-centric Assistant Store Manager to support the Store Manager in leading a high-performing team. This role is instrumental in driving sales, developing team talent, and ensuring operational excellence while bringing REEDS' values to life on the sales floor. You'll help create a culture of passion, integrity, and service where every customer feels valued.

Sales Leadership

• Partner with the Store Manager to exceed sales goals and KPIs.
• Be a sales leader and mentor on the floor, leading by example.
• Drive growth through key product strategies and promotional execution.
• Foster new and repeat customer relationships through client development efforts.

Client Experience

• Deliver and coach exceptional customer service at every touchpoint.
• Ensure an elevated and personalized shopping experience.
• Actively support the team during peak traffic and high-stakes moments.
• Use feedback to refine store experience and service strategy.

Team Development

• Support hiring and retention of top-tier talent.
• Mentor team members and provide actionable coaching and recognition.
• Promote a culture of learning, teamwork, and performance.
• Help manage training, development, and performance tracking.

Operational Excellence

• Keep daily operations running smoothly and efficiently.
• Uphold company policies and ensure compliance.
• Monitor inventory, loss prevention, and store standards.
• Optimize processes and back-of-house organization.

We live and lead through REEDS' guiding principles:

• Integrity Do what's right, always.
• Performance Excellence Drive results, embrace growth.
• Stewardship Build trust with every action.
• Professionalism Lead with confidence and consistency.
• Entrepreneurial Spirit Think big, act boldly.
• Team Orientation Collaborate and uplift others.
• Passion Love what you do and have fun doing it.

Requirements

• High School Diploma/Equivalent or better
• Management Experience preferred
• Proven Retail Experience, at least 1 year
• Demonstrated leadership and teamwork abilities
• Quality charm, and bracelet sales experience is preferred.

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Qualification

High School or equivalent