Job Description
Job Summary:
As an Assistant Manager at Rally's, you'll help lead a high-energy team to deliver exceptional customer service, quality food, and a clean, fun environment. You'll support daily operations, manage shifts, train team members, and ensure the restaurant meets Rally's standards for performance and guest satisfaction.
Key Responsibilities:- Support the General Manager in day-to-day restaurant operations
- Supervise and motivate the team to ensure excellent service and efficiency
- Manage shifts, delegate tasks, and ensure food quality and safety standards
- Train and coach team members to meet performance and safety expectations
- Help manage inventory, food cost, labor, and other operational expenses
- Handle customer complaints with professionalism and a guest-first attitude
- Enforce company policies and procedures to ensure a safe, respectful workplace
- Assist in recruiting and onboarding new team members
- Ensure cleanliness and maintenance of the restaurant inside and out
- Previous experience in a leadership role within food service or retail preferred
- Strong communication and leadership skills
- Ability to work in a fast-paced environment
- Must be at least 18 years old
- Availability to work a flexible schedule, including nights, weekends, and holidays
- Basic math and computer skills
Key skill Required
- Customer Service
- Communication
- Ensure Food Quality
- Food Quality
- Leadership
- Maintenance
- Onboarding
- Policies and Procedures
- Professionalism
- Rally
- Respectful
- Retail
- Safety Standards
