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Assistant Branch Manager

Delhi, India

67 Days ago
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Job Description

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

Your day to day responsibilities will include:

  • To build awareness of SHE (Safety, Health & Environment)
  • To prepare detailed annual Operating plan segment-wise for tapping new market opportunities
  • To achieve revenue target of the base/branch with consistent performance through the months
  • To ensure profitable business performance and expansion of Rentokil PCI's services in selected segments.
  • To Ensure corporate credit policy is implemented within stipulated timelines
  • To convert the built-up data base into business and look for expansion and development of new business
  • Effective execution of systems and processes as per the guidelines to optimize the base/branch operations. This includes Operations, Finance and inventory systems, and speed apps
  • To analyze competitor 's activity and plan strategies to meet the challenges and report timely to the Reporting authorities
  • To ensure on-time Service delivery every time with precision and at Pace
  • To identify service GAPs and ensure non- recurrence of the same by implementing continuous monitoring, audit and improvement plans.
  • Effective customer contact management and customer relations to achieve the target customer retention of both RBU and CBU.
  • Effective management in optimizing sales and service colleague to increase productivity.
  • To monitor and control on cost such as manpower, chemical/material consumption and investment and use of equipment's.
  • To manage general administration of the base/branch as per the policies and guidelines.
  • To work closely with other functions and conduct regular base/branch meetings to review the performance of all team members
  • Build capability of base/branch teams and manage sales & service colleague retention
  • To ensure and comply all statutory requirements are met on time
  • To ensure effective budgeting to yield a good ROI at the base/branch.


    • KEY DELIVERABLES

  • Base/Branch KPI's
  • Faster Response 2/24: 98/100, Root cause analysis and CVC
  • P&L Base/Branch Target and Service Productivity
  • Achieving Gross sales, jobbing and product sales targets
  • Achieving Total Sales revenue
  • Customer retention
  • Customer Voice Counts
  • Your Voice counts progress
  • Sales & Service/contract colleagues retention
  • Managing DSO/Collections.

    • CORE COMPETENCIES

  • Deliver results : Need to deliver what's required
  • Act Commercially : Uses business thinking
  • Manage Self : Manage own emotions
  • Coach and Develop : Coach and Develop by giving practical support
  • Work with Others : Work with Others being a team player
  • Display leadership : Display leadership through communicating expectations & direction.

    • Requirements

  • Bachelor's Degree (or its equivalent) in a related area and at least 5 years Sales & Operations experience
  • Should be an excellent individual performer with prior experience of team handling
  • Should have experience in Sales, Operations & Customer Service.
  • Must have the geographical knowledge.

    • Benefits

    Are you interested? Here's what you can expect when you join us

    Attractive Base Salary

    Annual Performance Based Bonus

    Group Mediclaim Insurance Policy

    Travel Reimbursement

    Equal Opportunities

    Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

    Qualification

    Bachelor's Degree

    Key Skills Required

    Customer ServiceBudgetingSalesAnalysisAuditAwarenessBranch OperationsConsistentContact ManagementContinuous MonitoringCustomer ContactCustomer RetentionDevelopmentEffective ManagementFinanceGeneral AdministrationInclusiveIncrease ProductivityInsuranceInsurance PolicyJoint VentureLeadershipManagementMonitor and ControlPest ControlPracticalProduct SalesProductivityReimbursementReportingRoot Cause AnalysisSales RevenueSales TargetsService DeliveryTappingTeam HandlingTeam Player

    Job Overview

    Job Function: Other

    Job Type: Full Time

    Workplace Type: Not Specified

    Experience Level: Mid-Senior level

    Salary: Competitive & Based on Experience

    Experience: 0 - 0 yrs

    Contact Information

    Company about us:

    Founded in 1925, Rentokil Initial has a rich history of providing innovative and effective solutions for pest control and hygiene services. With over 90 years of experience, we have become a trusted and respected name in the industry.

    Our global reach and extensive network of 62,900 employees allow us to offer...

    Company Name: Rentokil Initial

    Recruiting People: HR Department

    Website: https://careers.rentokil-initial.com/

    Headquarter: Crawley, Sussex, United Kingdom RH10 9PY

    Industry: Environment / Water Treatment / Waste Management

    Company Size: 10000+ Employees

    Location

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