Area Manager L5 (Nights), Amazon Pharmacy - Fulfillment

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world's safest and fastest online pharmacy.

We are looking for an Area Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! The Area Manager has responsibility for specified inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department.

\#everydaybetter

Key job responsibilities

Review work forecasts and determine your productivity requirements to produce during

the day to meet the overall building objectives.

Partner with other Area Managers to balance labor ensuring that you are operating a balanced

and efficient shift while meeting all of your goals.

Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.

Support all quality programs to ensure we are delivering the highest quality for our customers

and adhering to all Pharmacy regulations.

Proactively identify and lead process improvement initiatives and Lean tools

You and your team of pharmacy associates are responsible for getting PillPack customers their

orders. You are responsible for ensuring that you have properly trained people, and that their

needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead operational improvements

and change with quality and speed.

High attention to detail including proven ability to manage multiple, competing priorities

simultaneously

Ability to think strategically and execute methodically

Ability to work in a fast-paced environment where continuous innovation is desired

Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back

up assumptions.

Willingness to roll up their sleeves and do whatever is necessary; general manager / owner

mentality

Ability to clearly communicate data insights to others

Perform other duties as assigned

Basic Qualifications

A completed Bachelor's Degree from an accredited university or 2+ years of demonstrated

leadership experience at Amazon

Currently hold's an active and unrestricted, or have the ability to obtain a pharmacy technician

license in domicile state

Authorized to work in the U.S. without sponsorship

Direct management experience for employees and their performance

Experience with performance metrics and process improvement (how, when, who)

Candidates must be flexible to work weekends and/or overnight shifts

Preferred Qualifications

Degree in Engineering, Operations, Supply Chain or related field is a plus

3+ years management experience in a manufacturing, production or distribution environment

Management of a minimum of 15 employees (including payroll, performance management,

work-flow assignment)

Interest in long-term career development through assignments in multiple FCs across the

nation.

Pharmacy or healthcare operations experience in a regulated industry. Preference for

understanding of Board of Pharmacy Regulations, FDA, or GMP regulations.

Familiarity with WMS systems

Strong oral and written communication skills

Ability to speak to performance metrics (how, when, who)

Strong commitment to employee development, as well as an exceptional level of dedication,

motivation, & intelligence.

Prior experience or use of Lean/Six Sigma

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.