Job Description
Our Operation?s workflow has three major components:
First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support,
mentor, and motivate your hourly workforce
Manage
safety, quality, productivity, and customer delivery promises
Collaborate
with all support teams including Safety, Engineering, Loss Prevention,
Quality Assurance, Human Resources to develop plans to meet business
objectives
Lift up to
49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for
up to 12 hours during shifts
Work in an
environment where the noise level varies and can be loud
Work in an
environment that is subject to variable temperatures and weather (delivery
stations include outside loading departments)
Continuously
climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business? current openings.
Basic Qualifications
2+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
1+ years of performance metrics, process improvement or lean techniques experience
A Bachelor's or Master?s degree in Engineering, Operations, Supply Chain/Logistics, or related field
Experience managing a team of 5+ employees
Experience with process improvements
Excellent customer service, communication, and interpersonal skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Key skill Required
- Customer Service
- Logistics
- Assurance
- Communication
- Dedication
- Focused
- Inclusive
- Interpersonal Skills
- Loss Prevention
- Management
- Onboarding
- Orientation
- Performance Management
- Process Improvement
- Productivity
- Professional Growth
- Quality Assurance
- Supply Chain
- Support Teams
- Workflow