Job Description
Join the CBSI Team!
Credit Bureau Services of Iowa, a trusted name in collections for more than 60 years, is currently seeking an Administrative Assistant to join our team.
Primary responsibilities include providing administrative support to CBSI staff, answering phone calls, providing customer support, and ensuring efficient operation of our office. If you're good with people and have excellent communications skills, let's talk!
This is a full-time or part-time, entry-level position; salary is commensurate with experience.
RESPONSIBILITIES
- Provides standard administrative support functions to CBSI staff, such as data entry, filing, copying, scanning, etc.
- Answers phone calls.
- Prepares documents supporting collection team.
- Collects, reviews and analyzes data, and prepare reports.
- Exhibits polite and professional communication via phone, mail and e-mail.
- Provides customer service and sales support.
- Performs skip tracing (locating consumers) on collection accounts.
Requirements
- Must be able to work as a part of a team.
- High school diploma; college degree preferred, but not required.
- Strong telephone skills.
- Strong customer relations skills.
- Strong organizational skills.
- Must be detail-oriented.
- Experienced with Microsoft Office, especially Word and Excel
Benefits
- Competitive salary
- Simple IRA
- Paid time off
- Family-friendly, energetic, flexible work environment
- Health Insurance
Qualification
High School or equivalent
Key skill Required
- Customer Service
- Microsoft Office
- Customer Support
- Data Entry
- Sales
- Accounts
- Communication
- Energetic
- Filing
- Health Insurance
- Insurance
- Organizational Skills
- Professional Communication
- Sales Support
- Scanning
- Skip Tracing
- Support Functions
- Telephone Skills