Administrative Assistant - IDD

Job Description About Us: At Grace Community Care and Homes, we are committed to providing exceptional care and support to individuals with intellectual and developmental disabilities (IDD). Our team is comprised of passionate professionals who work collaboratively to make a meaningful impact in the lives of those we serve. We are currently seeking a dedicated and organized Administrative Assistant to join our IDD division. The ideal candidate will play a crucial role in ensuring the smooth operation of our office while providing essential support to our team and clients. Key Responsibilities:

• Answer and direct phone calls professionally, managing inquiries and requests from clients, families, and team members.
• Coordinate appointments, meetings, and events, ensuring all logistical details are arranged efficiently.
• Maintain organized and accurate files, both electronic and paper-based, for client documentation and administrative records.
• Prepare and process documents, reports, and correspondence related to IDD services.
• Assist with billing and administrative tasks to ensure timely service provision and compliance with regulations.
• Support the team in maintaining communication with clients, families, and agencies to coordinate care and services.
• Perform general office tasks such as data entry, managing supplies, and maintaining a clean and organized workspace.

• A supportive and collaborative work environment.
• Flexibility in scheduling to promote work-life balance.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.

• High school diploma or equivalent; associate's degree or higher preferred.
• Minimum of 2 years of administrative experience, preferably in a healthcare or social services setting.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with technology.
• Ability to work independently and collaborate effectively within a team.
• Understanding of confidentiality and privacy regulations, especially in relation to healthcare.
• Compassion for individuals with intellectual and developmental disabilities is a must.