Account Manager

SRG Stairs of SRG Ventures is currently hiring for a full-time Account Manager to join our growing team, and support the San Antonio, Texas market. This position will play a key role in cultivating and managing new customer relationships, as well as supporting the revenue growth goals relevant to the assigned market.

Key Job Details:

• Competitive pay to include Base Salary + Incentive Opportunities!
• Full benefits package of medical, dental, vision, 401(k), vacation time, and holiday pay!
• Job location in the San Antonio, TX area!
• Up to 50% travel within the local market, as specified by the customer!
• And more!

Minimum Required Work Experience, Education & Skills

• Associate's Degree in Business or related field, preferred
• Five years of experience working in an account management capacity, and within the construction services industry, preferred
• One year of supervisory experience a plus; Or
• An equivalent combination of education and work experience

Essential Job Duties & Responsibilities:

• Assist with the preparation of proposals, and sales presentations.
• Communicate effectively with the General Manager, the Sales Team, and the Production Team, informing and updating them regularly to guarantee that sales and customer objectives are met.
• Process customer orders in a courteous, efficient and timely manner.
• Organize workflow to meet customer deadlines.
• Effectively present and discuss the products and services of the company with current and prospective customers in a way that conveys an image of quality, integrity and superior understanding of customer needs.
• Manage telephone calls professionally, efficiently and with good communication skills.
• Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution.
• Understand and appropriately use the company pricing system and policies.
• Process and review estimates through invoices for accuracy and timeliness.
• Support Customer Sales through service, education, and effective problem solving. Involve appropriate team members as needed.
• Support strategic sales plan and marketing strategies outlined by the sales team.
• Coordinate and schedule job installations.
• Walk job installations to check for quality of install and any punch items that may be required.
• Follow up with new leads resulting after field activity
• Manage and build relationships with existing customers, build relationships with customer personnel and learn their processes and operating systems
• Learn and perform material take-offs, prepare bids, and develop and oversee installation schedule.
• Other duties as assigned.

Equal Opportunity Employer