Account Manager

This role is for one of the Weekday's clients

Min Experience: 2 years

Location: Uttar Pradesh

JobType: full-time

We are building the first AI-powered recruitment marketplace for India's 300 million strong Blue Collar workforce, opening doors to economic opportunities and brighter futures. As the largest recruitment platform in India, we work with marquee clients such as Swiggy, Zomato, Rapido, Zepto, and many more, leveraging cutting-edge technology and AI to recruit for some of the most recognized companies in the country.

We are seeking a Account Manager to join our dynamic team and help drive our mission forward. In this role, you will play a key part in managing partner relationships, growing accounts, and ensuring long-term success for our clients. You will be responsible for managing key client accounts, driving strategic initiatives, and supporting the growth of our platform across multiple territories.

Requirements

Key Responsibilities:

• Partner Relationship Management : Serve as the primary point of contact for existing partners, building and nurturing long-term relationships to drive engagement and satisfaction.
• Account Growth : Develop and implement strategies to expand revenue opportunities within existing partners, promoting the adoption of our products and services to help grow partner P&L.
• Retention & Success : Monitor partner performance to ensure high retention rates and the successful delivery of services that align with client goals and expectations.
• Churn Management : Identify potential churn risks early and proactively resolve issues, ensuring client satisfaction and long-term partnerships.
• Data & Insights : Provide partners with actionable insights to optimize operations and maximize value from our services.
• Collaboration with Internal Teams : Work closely with sales, product, and operations teams to align client needs with offerings and ensure seamless service delivery.

Ideal Candidate:

• Minimum 3+ years of experience in account management, customer success, or client-facing roles, preferably in a B2B environment.
• Proven ability to build relationships and grow accounts while delivering business value.
• Comfort with analyzing data and providing actionable insights to drive success.
• Strong communication skills, both written and verbal, to effectively manage client expectations and deliver solutions.
• Ability to work cross-functionally with sales, product, and operations teams to drive results.