Job Description
Compensation: $24-25/hr
Day Shift
An exciting opportunity to join our growing global Digital Cinema team, the Digital Cinema Account Coordinator will be required to manage and coordinate high profile trailer projects from asset receipt through to final delivery. Other responsibilities will include maintaining and developing project management processes, project billing, and working closely across all operational departments. The ideal candidate will be expected to have experience with project management in the media industry coupled with an understanding of media technologies, and operational processes and workflows. They will be highly motivated, possess a flexible attitude, and be able to adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads. The role is primarily office based in our Burbank facility.
Responsibilities:
Provide account management support on Digital Cinema trailer projects, supporting Digital Cinema Account Managers and Executives
Provide support for project planning, forecasting capacity, and scheduling
Collaboration with internal groups and departments including Localization, Subtitling, Graphics, and Mastering
Supporting production led engagement with clients on-boarded to Pixelogic workflows
After hours and weekend support/response for clients and vendors, when necessary
Other duties as assigned
Requirements
1+ years experience in media industry and post-production
Bachelor's degree
Knowledge of post-production processes, foreign language versioning, and theatrical workflows
Strong skills with Windows OS and Microsoft Office Suite
Passionate about customer experience and customer service excellence
Positive attitude when experiencing obstacles and enthusiastic to get things done
Good listening skills and an ability to assimilate different viewpoints
Outstanding attention to detail and ability to plan complex projects with urgency
Strong organizational skills
Deep sense of urgency and ability to work in a fast-paced environment; ability to work under pressure and meet deadlines
Problem solver with creative and innovative approach and ability to think out of the box
Key skill Required
- Customer Service
- Project Management
- Microsoft Office
- Account Management
- Project Planning
- Attention to Detail
- Billing
- Collaboration
- Customer Experience
- Customer Service Excellence
- Forecasting
- Management
- Management Support
- Organizational Skills
- Passionate
- Positive Attitude
- Provide Support
- Sense of Urgency
- Versioning
