Account and Sales Manager for AI Automation

NineTwoThree AI Studio? 100% remote | Global team | Full-time If you're looking to work on cutting-edge AI products, solve challenging problems, and be part of a fast-moving, high-talent team, you'll love it here. Join?NineTwoThree AI Studio, a remote-first product design, engineering, and marketing studio, founded in 2012 and based in Boston. We build?AI-powered web and mobile apps?for big brands and fast-moving startups. As the Account Manager for the Automation Team, you are the primary customer advocate, ensuring clients receive maximum value from their engagement while serving as the main escalation point for project decisions.

• Strategic Lead Management: Orchestrate the outreach and segmentation of our existing lead flow to identify high-value opportunities.
• Discovery & Technical Scoping: Prepare and conduct discovery calls that translate vague business problems into specific AI-driven technical requirements.
• AI Feasibility Analysis: Evaluate client data and objectives to determine if a solution is both technically possible and economically viable before the proposal stage.
• Rapid Validation Sprints (RVS): Lead the transition of projects from initial interest into high-velocity 2-week "stress tests" to prove technical viability.
• SOW & Proposal Drafting: Draft detailed Statements of Work in PandaDoc that define clear milestones, technical deliverables, and success metrics for AI implementations.

• HubSpot Mastery: Serve as the "Single Source of Truth" by managing all leads, following up 3+ times, and maintaining daily accuracy on the HubSpot Kanban board.
• Client Relationship Leadership: Serve as the sole point of contact for all client communications, providing weekly updates and managing expectations throughout the project lifecycle.
• Strategic Roadmapping: Help clients look beyond current projects to book out 30-90 day roadmaps for every client under contract, ensuring continuous value delivery.
• Performance Monitoring: Use our automated AI call-scoring system to ensure every interaction meets NineTwoThree's high standards for strategic alignment and relationship building.

Requirements Operational Excellence

• Tool Proficiency: Utilize Monday.com to organize tasks, sprints, and timelines across Action Item, Deliverable, and Development boards.
• HubSpot Automation: Assist in creating HubSpot workflows, automations, and managing platform settings to optimize the sales process.
• Claude Code: Utilize Claude code for automations and workflow simplification.

• 100% remote job

• Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years
• Paid sick leave and holidays
• Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager)
• Well-being budget
• Team and atmosphere: we hire people we trust, so you'll be the part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor

Hiring process: We value your time and ours and make the process fast and easy. Our interview process takes the following steps: HR interview, test challenge, second interview with Hiring Manager, third interview with CEO (optional), Offer. Join us!

Join us in our mission to drive change and contribute to a brighter future through innovation and hands-on experience.