Top
September 27, 2025
Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Warranty Clerk job description.
What does a Warranty Clerk do?
A warranty clerk helps customers with warranty claims and ensures that their employer gets compensated for any issues.
Job Description
We need a warranty clerk who can handle warranty claims. The main duties of this role include reviewing claims, preventing fraudulent claims, and keeping track of warranty paperwork.
To be a great warranty clerk, you should have a strong sense of ethics, good communication skills, and be comfortable using computers. It's also important to have analytical skills, knowledge of cars and trucks, and be able to build positive relationships with customers.
Job Duties and Responsibilities
- Reviewing and processing warranty claims accurately
- Staying updated on company announcements and recalls
- Organizing and maintaining records of customers and services
- Maintaining good relationships with clients
- Communicating with manufacturers
- Negotiating deals for customers and the company
Requirements and Qualifications
- High school diploma or equivalent
- Previous experience as a warranty clerk
- Proficient in using computers
- Strong math skills and business knowledge
- Excellent interpersonal skills
- Knowledge of vehicles and their parts