Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Transport Administrator job description.
What does a Transport Administrator do?
A transport administrator is responsible for managing the movement of goods, products, materials, or passengers. They create and implement procedures to efficiently handle transportation services, schedule transportation, and plan routes.
Job Description
We are seeking an organized transport administrator to oversee our company's transportation services. Your responsibilities will include maintaining transportation records, coordinating the safe and timely delivery of our goods, and providing excellent customer service.
To be successful in this role, you should have extensive knowledge of transportation operations and previous administrative experience in a similar industry. A successful transport administrator will be able to provide cost-effective and efficient transportation services.
Job Duties and Responsibilities
- Scheduling transportation services, planning routes, and assigning drivers.
- Developing and implementing improved transportation administration policies and procedures.
- Processing shipping documents, such as bills of lading.
- Managing budgets, processing purchase orders and payments.
- Monitoring drivers' logbook entries and handling payroll administration.
- Liaising between managers and drivers, and collaborating with other departments to optimize transportation services.
- Planning routes, creating schedules, and tracking and reporting progress on orders.
- Handling customer inquiries and escalating serious complaints to management.
- Ensuring compliance with transportation regulations and company policies.
Requirements and Qualifications
- Bachelor's degree in transportation management, project management, logistics, or a related field.
- At least 2 years of experience as a transportation administrator in a similar industry.
- Advanced proficiency in transportation management or logistics software.
- Extensive experience processing shipping documents, orders, and payments.
- Solid understanding of transportation industry regulations.
- Strong time management and organizational skills.
- Excellent communication, collaboration, and interpersonal abilities.
- Effective problem-solving and analytical skills.
- Availability to address operational issues outside of regular business hours.