Explore the critical requirements, core duties, primary responsibilities, and key skills that should be included in a comprehensive Technical Business Analyst job description.
What does a Technical Business Analyst do?
A technical business analyst helps businesses use technology to improve their operations. They do this by analyzing and creating software solutions that work well with the business. They also provide support for internal IT needs and customer services. They regularly report to management to keep them updated.
Job Description
We need an experienced and adaptable technical business analyst to enhance our technology systems. Your main role will be to create software that will make our business run more smoothly. You may also need to train others on how to use the new software.
To be successful in this role, you should have experience and be creative in developing and designing systems. Great technical business analysts combine their IT skills with knowledge of how businesses work.
Job Duties and Responsibilities
- Analyze and evaluate software, applications, and web services
- Communicate with different departments and users to make sure systems work effectively
- Report to management and get approval for new system projects
- Integrate new systems, programs, and applications with business operations
- Improve customer portals and support services online
- Train employees on how to use new systems
- Manage product licenses and make sure we follow IT regulations
- Make sure computer hardware works with new system updates
- Increase system efficiency and security with performance measurements and encryption
- Implement new technology advancements into our systems
Requirements and Qualifications
- Bachelor's degree in computer science or information technology, and a qualification in management consultancy or a related field
- Extensive experience in technical business analysis in a similar industry
- Advanced knowledge of programming languages and system integration solutions
- Ability to teach others how to use new systems
- Experience creating and maintaining customer support portals and feedback channels
- Ability to diagnose and fix system issues
- In-depth understanding of data security and encryption
- Keeps up-to-date with technology advancements
- Excellent communication skills to teach others how to use new software
- Knowledge of relevant licensing and industry regulations
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