Discover the essential requirements, duties, responsibilities, and skills needed for a Senior Sales Representative job description.
What does a Senior Sales Representative do?
A senior sales representative is a key member of a company's sales team, responsible for finding new sales opportunities and maintaining relationships with existing customers. They also provide guidance to less experienced sales representatives and create strategies to help meet sales goals.
Job Description
We are seeking a customer-focused senior sales representative to join our team. The main responsibilities of this role include developing a sales plan to track the success of personal sales strategies, staying up-to-date on industry trends, and providing excellent customer service to retain clients. The ideal candidate will also be able to identify customer needs and suggest improvements to our products.
In order to excel as a senior sales representative, you should be driven to meet sales targets and skilled at convincing customers to make purchases. Additionally, you should possess strong organizational, problem-solving, and customer service abilities, and be able to communicate effectively with both customers and other sales team members.
Job Duties and Responsibilities
- Assisting less experienced sales representatives by answering technical questions during phone calls with customers.
- Supporting other sales representatives as needed.
- Finding potential customers through networking, cold-calling, and email communication.
- Creating and delivering sales presentations to potential and current customers.
- Preparing regular sales reports and territory plans.
- Researching competitors' products, pricing, and success to understand customer preferences.
- Developing creative sales strategies to meet sales goals.
- Submitting customer orders to the appropriate department for processing.
- Resolving customer complaints in a timely and professional manner to maintain their loyalty.
- Staying updated on industry knowledge by attending workshops and reading professional publications.
Requirements and Qualifications
- A bachelor's degree in business management, marketing, communications, or a related field is preferred.
- Having a Certified Sales Professional (CSP) certification is a plus.
- Demonstrated sales experience.
- A proven track record of meeting sales targets.
- Proficiency in Microsoft Office applications.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving abilities.
- Effective communication skills.
- Exceptional customer service skills.
Alternate Job Titles
- Sales Representative III
Senior Sales Representative Salary
The earning potential of a Senior Sales Representative can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Senior Sales Representative in the United States is approximately $104100.
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