Discover the essential requirements, duties, responsibilities, and skills needed for a Sales Coordinator job description.
What does a Sales Coordinator do?
A sales coordinator is someone who helps the sales team by providing support and managing administrative tasks, all while ensuring customer satisfaction. They work closely with sales representatives to help them meet their goals, but they do not directly sell products themselves.
Job Description
We are looking for a detail-oriented sales coordinator to help our sales team achieve their targets. This includes supporting sales representatives, coordinating sales activities, and maintaining good relationships with our customers. Some of the tasks you will be responsible for include supporting the sales team, making sure orders are fulfilled, working with other departments, motivating staff, and ensuring customer satisfaction.
To be successful in this role, you should have strong organizational and administrative skills, as well as problem-solving abilities. Good communication, interpersonal, and customer service skills are also important.
Job Duties and Responsibilities
- Contacting customers to schedule appointments and providing sales representatives with up-to-date support material to help them be more productive.
- Answering urgent calls, emails, and messages, and addressing customer inquiries or concerns.
- Managing orders placed by phone, email, or mail and making sure they are accurate and delivered on time.
- Collaborating with other departments to ensure a smooth sales process.
- Maintaining sales records and preparing reports for the finance department.
- Hiring and training sales staff and monitoring their progress towards meeting goals.
- Managing budgets for expenses such as bonuses, marketing, and travel.
- Ensuring our products and services are attractive to potential customers.
- Following all laws, regulations, and company policies.
Requirements and Qualifications
- A degree in business administration or a related field.
- At least 2 years of sales experience.
- Previous experience as a sales coordinator or in administration is a plus.
- Strong team development and leadership skills.
- Computer proficiency.
- Excellent organizational and problem-solving abilities.
- Great communication, sales, and customer service skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
- Current knowledge of industry trends and regulations.
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