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September 27, 2025
Discover the essential requirements, duties, responsibilities, and skills needed for a Patient Liaison job description.
What does a Patient Liaison do?
A patient liaison is someone who helps patients and their families communicate with healthcare providers.
Job Description
We are looking for a patient liaison who is great at talking and listening to work with patients and their families. The patient liaison talks to patients to see if they are happy with their care, gets information from patients, and tells healthcare providers about any concerns.
To be a good patient liaison, you need to be caring and professional. You also need to have good relationships with patients and healthcare providers so you can help solve problems.
Job Duties and Responsibilities
- Meet with patients to talk about their care.
- Explain medical insurance and policies to patients.
- Get information about how the patient is doing.
- Tell healthcare providers about any questions or complaints from patients.
- Tell families about the patient's progress with treatment.
Requirements and Qualifications
- A degree in psychology, social work, or a related field.
- Prior experience in healthcare.
- Knowledge of medical terms.
- Understanding of medical insurance policies.
- Good at talking to people.
- Good at communicating.
- Physically strong enough to lift or move patients.
- Qualified to perform CPR.