Explore the critical requirements, core duties, primary responsibilities, and key skills that should be included in a comprehensive Logistics Account Executive job description.
What does a Logistics Account Executive do?
A logistics account executive is a professional who combines their knowledge of sales and logistics to sell transportation and shipment solutions. They work with assigned accounts to manage logistics, increase revenue through new leads, and act as a liaison between customers and carriers. Their expertise is valuable for various industries, including manufacturing and retail.
Job Description
We are seeking a resourceful logistics account executive to promote our logistical services. Your responsibilities will include generating new business leads, communicating with existing customers about their logistical needs, and coordinating transportation services with carriers.
To be successful in this role, you should have extensive sales experience in a related field and the ability to identify new business opportunities. An accomplished logistics account executive will prioritize customer satisfaction and use their logistical expertise to drive profitability.
Job Duties and Responsibilities
- Maintaining assigned accounts and providing ongoing customer support.
- Developing and implementing sales strategies for logistical services.
- Identifying and contacting potential customers to promote services and negotiate contracts.
- Integrating technology solutions to optimize logistical services and communication channels.
- Evaluating business processes, identifying risks, and making recommendations to reach sales goals.
- Addressing customer concerns and finding innovative solutions for complex logistical challenges.
- Determining appropriate modes of transportation based on customer needs and expectations.
- Collaborating with other departments to optimize logistical services and coordinate with carrier agents.
- Developing and maintaining an effective carrier network and building strong customer relationships.
- Overseeing the sales team, documenting processes, and preparing reports for management.
Requirements and Qualifications
- Bachelor's degree in business, marketing, or a related field preferred.
- Previous experience in sales, shipping, receiving, logistics, or warehousing is beneficial.
- At least two years of experience as a logistics account executive or in a similar role.
- Proficiency in logistics management software, such as GoRamp and Logitude World.
- Strong interpersonal, negotiation, and communication skills.
- Exceptional analytical and problem-solving abilities.
- Excellent organizational and time-management skills.
- Effective leadership and collaboration capabilities.
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