Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Key Holder job description.
What does a Key Holder do?
A key holder is an administrative employee who is responsible for opening and closing a store and performing various administrative tasks. Their main duties include providing customer service, keeping the store clean and organized, and managing the alarm system.
Job Description
We are seeking a highly responsible individual with strong people skills for the role of key holder. As a key holder, you will be responsible for ensuring the store is clean and organized, assisting cashiers during busy periods, and managing the alarm system by setting and disarming it. This position requires you to be the first one at the store and the last one to leave, so reliability and responsibility are essential qualities.
Job Duties and Responsibilities
- Arrive early to open the store and prepare for the day.
- Stay late to close the store.
- Provide customer service.
- Keep the store clean and organized.
- Manage the alarm system, including setting and disarming it.
- Ensure the security system is functioning properly.
- Assist cashiers during busy periods.
- Supervise cleaning and delivery staff outside of business hours.
- Report any issues with working conditions to management.
- Train and support new employees.
- Demonstrate products to customers.
- Take on managerial responsibilities when needed.
- Respond to emails and phone calls.
Requirements and Qualifications
- High school diploma or equivalent.
- At least 3 years of retail experience.
- Basic computer skills.
- Friendly and presentable demeanor.
- Reliable and responsible attitude.
- Strong interpersonal skills.
- Good written and verbal communication.
- Attention to detail.
- Excellent organizational skills.
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