Explore the critical requirements, core duties, primary responsibilities, and key skills that should be included in a comprehensive Junior Account Manager job description.
What does a Junior Account Manager do?
A junior account manager is responsible for providing support to both customers and sales teams. They assist with ongoing sales activities, identify new sales leads, and work with the sales team to develop sales plans and pricing strategies.
Job Description
We are seeking a motivated individual to join our team as a junior account manager. In this role, you will provide crucial support to our sales team by helping to create sales plans and pricing strategies, communicating with customers to understand their needs, and conducting research to find new sales opportunities.
To excel in this position, you should have strong interpersonal skills and a good understanding of customer relationship management. A successful junior account manager is someone who takes a customer-centric approach and helps to drive the overall performance of the sales department.
Job Duties and Responsibilities
- Supporting assigned customers by providing ongoing account assistance.
- Informing customers about promotions, new products, and special offers.
- Notifying customers of any unexpected delays or issues and finding suitable solutions.
- Working with the sales team to identify new sales leads and create sales plans.
- Reporting to sales managers as needed.
- Conducting research to find new sales opportunities.
- Keeping records and documenting processes within the sales department.
Requirements and Qualifications
- Bachelor's degree in marketing, business, or a related field.
- Previous experience in a sales environment is a plus.
- Familiarity with customer relationship management (CRM) software.
- Proficiency in Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
- Strong interpersonal and negotiation skills.
- Excellent communication and collaboration abilities.
- Exceptional organizational and time-management skills.
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